Privacy policy

1) Information on the collection of personal data and contact details of the person responsible


1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. In this context, personal data is all data with which you can be personally identified.


1.2 The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (DSGVO) is Dietz & Consorten GmbH, Weidemoor 16, 21033 Hamburg, Germany, tel: c.dietz@di-co.de. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.


1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller). You can recognise an encrypted connection by the string “https://” and the lock symbol in your browser line.

 

 

2) Data collection when you visit our website


When you use our website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

 

  • Our website visited

  • Date and time at the time of access

  • Amount of data sent in bytes

  • Source/reference from which you reached the page

  • Browser used

  • Operating system used

  • IP address used (if applicable: in anonymised form)

 


The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.

 

 

3) Cookies


In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your terminal device.


Some cookies are deleted after the browser session ends (“session cookies”). Others remain stored and recognise your browser on your next visit (“persistent cookies”). Persistent cookies are automatically deleted after a specified period.


Cookies may collect and process browser, location and IP address data. Some cookies simplify ordering processes by storing settings.


If personal data is processed, this is based on Art. 6 para. 1 lit. b DSGVO (contract performance) or Art. 6 para. 1 lit. f DSGVO (legitimate interests in functionality and user-friendly website design).


We may work with advertising partners who use third-party cookies. Where this occurs, you will be informed separately.


You can set your browser to decide whether to accept cookies. Instructions for managing cookie settings can be found here:

 

  • Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

  • Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

  • Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

  • Safari: https://support.apple.com/kb/ph21411?locale=de_DE

  • Opera: https://help.opera.com/en/latest/web-preferences/#cookies

 


If you do not accept cookies, website functionality may be limited.

 

 

4) Contacting us


Personal data is collected when contacting us (e.g. via contact form or e-mail). Which data is collected depends on the contact form used. Data is stored and used exclusively to answer your request and for the associated technical administration.


Legal basis:

 

  • Art. 6 para. 1 lit. f DSGVO (legitimate interest in processing requests)

  • If the request relates to a contract: Art. 6 para. 1 lit. b DSGVO

 


Data is deleted once your enquiry has been conclusively processed, unless statutory retention obligations apply.

 

 

5) Data processing when opening a customer account and for contract processing


According to Art. 6 para. 1 lit. b DSGVO, personal data is collected when provided for contract execution or opening a customer account. Which data is collected depends on the form used.


You may delete your customer account at any time by contacting the controller. Data required for contract processing is stored, then blocked after completion in accordance with tax and commercial retention requirements and finally deleted unless you consent to further use.

 

 

6) Use of your data for direct advertising – Subscribe to our e-mail newsletter


If you subscribe to our newsletter, we send you regular information about our offers. Only your e-mail address is required; other details are voluntary.


We use a double opt-in procedure. By confirming your registration, you give consent under Art. 6 para. 1 lit. a DSGVO.


We store your IP address and the time of registration to trace any misuse. You may unsubscribe at any time. After unsubscribing, your e-mail address is deleted unless you consent to further use or we are permitted by law to retain it.

 

 

7) Data processing for order processing


7.1 We work with service providers assisting in fulfilling contracts. Personal data is transmitted as necessary, e.g. to the transport company and the payment institution. Legal basis: Art. 6 para. 1 lit. b DSGVO.


7.2 Use of payment service providers


PayPal

For payments via PayPal or related methods, payment data is transferred to PayPal (Europe) S.a.r.l. et Cie, S.C.A., Luxembourg. PayPal may perform credit checks based on legitimate interest (Art. 6 para. 1 lit. f DSGVO). Score values may be used. More information: https://www.paypal.com/de/webapps/mpp/ua/privacy-full


Stripe

Payments via Stripe are processed by Stripe Payments Europe Ltd., Dublin. Data provided during checkout is transmitted to Stripe under Art. 6 para. 1 lit. b DSGVO. More information: https://stripe.com/de/terms

 

 

8) Web analytics services – Google (Universal) Analytics


This website uses Google Analytics (Google LLC, USA). Cookies are used to analyse website usage. Information collected (including IP address) is transmitted to Google servers in the USA.


We use Google Analytics with “_anonymizeIp()”, shortening IP addresses within the EU. In rare cases, full IP addresses are processed in the USA. Processing is based on Art. 6 para. 1 lit. f DSGVO (legitimate interest in analysis and optimisation).


You may prevent cookie storage or use the Google opt-out plugin:

https://tools.google.com/dlpage/gaoptout?hl=en


Alternatively, set an opt-out cookie via the provided link (domain-specific and browser-specific). Google is certified under the EU–US Privacy Shield.


More information: https://support.google.com/analytics/answer/6004245?hl=de

 

 

9) Rights of the data subject


9.1 You have the following rights under DSGVO:

 

  • Right of access (Art. 15)

  • Right to rectification (Art. 16)

  • Right to deletion (Art. 17)

  • Right to restriction of processing (Art. 18)

  • Right to information (Art. 19)

  • Right to data portability (Art. 20)

  • Right to withdraw consent (Art. 7 para. 3)

  • Right to lodge a complaint with a supervisory authority (Art. 77)

 


9.2 Right of objection


If data is processed based on our legitimate interest, you may object at any time for reasons relating to your situation. Processing will cease unless compelling legitimate grounds apply or processing is required for legal claims.


If data is processed for direct marketing, you may object at any time. Processing for these purposes will then stop.

 

 

10) Duration of the storage of personal data


Storage duration is based on statutory retention periods (e.g. tax, commercial). After expiry, data is deleted unless needed for contract performance, contract initiation, or further legitimate interests.